Refund Policy

1. Period and conditions

Approved developer voluntary policy: a full refund of the one-time Pro purchase on request within 14 calendar days of purchase. You do not need to demonstrate a technical defect. Refunds are processed through itch.io; this does not promise automatic refunds by the platform. This offer has no subscriptions, renewals or monthly charges.

Mandatory consumer rights remain unaffected; 14 days is not a deadline for every statutory claim. itch.io's own conditions and review are described in its refund terms.

2. Requesting help

For technical help, contact UniqueFlow support. To request a marketplace refund, contact itch.io support with your purchase information. The platform may first refer technical issues to the developer for troubleshooting.

• Provide the itch.io purchase or receipt reference and date.
• State that you are requesting a refund under the 14-day policy; describing an issue is optional. If necessary, verify the purchase using the checkout email.
• Do not publicly share your UF1, private download link, card details or identity documents.

3. Review and key revocation

Refunds are reviewed through itch.io. For an external license, the platform may ask the developer to confirm key cancellation. UF1 revocation must be matched to the particular purchase; automatic revocation on payment events is not configured or promised.

The timing and method of an approved refund depend on the platform and payment method. Neither instant refunds nor platform approval of every request are promised.

4. Incorrect charges

Report duplicate or unauthorized charges to itch.io and your payment provider promptly. A one-time purchase does not require subscription cancellation to prevent recurring charges.